Refund policy
Refund & Return Policy
Please review this policy before completing your purchase.
All Sales Are Final
Because The GlowUp System includes instant digital access and physical products that are fulfilled upon purchase, all sales are final.
We do not offer refunds, returns, exchanges, or cancellations for digital products, physical products, or bundled purchases.
Digital Access
Your purchase may include immediate access to digital content. Once digital access is provided, the product cannot be returned, revoked, or resold.
For this reason, digital purchases and digital bonuses are non-refundable.
Physical Products
Physical copies are fulfilled after purchase and may be made-to-order or print-on-demand. Once your order begins processing, it cannot be canceled, returned, refunded, or exchanged.
This applies whether the item has been opened, unopened, used, or unused.
Damaged Items or Printing Defects
We want your order to arrive in good condition. If your physical item arrives damaged or has a clear printing defect, please email us within 7 days of delivery at:
Please include your order number, a brief description of the issue, and clear photos of the damage or defect. Replacement requests are reviewed on a case-by-case basis and may be approved at our discretion.
What Does Not Qualify
Refunds, returns, exchanges, cancellations, or replacements are not provided for:
- Change of mind
- Personal preference
- Ordering the wrong product
- Misuse or damage after delivery
- Delays outside of our stated shipping timeframe
- Digital access that has already been provided
Before You Purchase
Please carefully review the product description, previews, delivery details, and included bonuses before placing your order.
By completing your purchase, you acknowledge and agree to this Refund & Return Policy.