Physical vs. Digital Orders

Physical: If you purchase the physical option, your books will be printed on demand and shipped to the address provided at checkout. Your physical purchase also includes digital access so you can begin while your books are being prepared.

Digital: If you purchase the digital-only option, your order is delivered electronically. No physical books or other physical products will be shipped.

Digital Delivery & Access

Digital access is provided after purchase so you can begin use without waiting for a physical shipment.

Customers who purchase digital-only products will receive digital access only. No physical books, tablet, computer, stylus, or third-party apps are included.

Customers who purchase the physical copies also receive digital access while their physical order is being printed and shipped.

Physical Order Processing

Orders are processed Monday–Friday, excluding holidays. Once your physical order ships, you will receive a shipping confirmation with tracking information when available.

Estimated Physical Delivery Time

Physical orders typically arrive within 7–14 business days from the date your order is placed.

Delivery times are estimates and are not guaranteed. Production delays, carrier delays, weather, holidays, or other unexpected circumstances may affect delivery times.

Shipping Rates

Shipping charges apply only to orders containing physical products.

Shipping rates are calculated at checkout based on your location and available shipping method.

All shipping fees are non-refundable.

Digital-Only Orders Are Not Shipped

If you purchase the digital-only, nothing will be mailed to you and no physical shipping address is required for delivery of the digital product. Your purchase is fulfilled digitally.

Incorrect Shipping Information

This section applies to physical orders only.

Please make sure your shipping address is complete and correct before placing your order.

My GlowUp Plan™ is not responsible for physical orders shipped to an incorrect or incomplete address provided by the customer.

If an order is returned because of incorrect address information, an additional shipping fee may be required before the order can be resent.

Damaged or Defective Physical Items

If your physical copy arrives damaged or contains a printing defect, please contact us within 7 days of delivery.

Email us at info@myglowupplan.com and include your order number along with clear photos showing the issue.

Eligible damaged or defective items may qualify for a replacement. We do not issue refunds for made-to-order physical products.

Lost or Stolen Physical Packages

This section applies to physical shipments only.

Once an order has shipped, delivery is handled by the shipping carrier.

My GlowUp Plan™ is not responsible for packages marked as delivered by the carrier that are later reported as lost or stolen. Please contact the shipping carrier directly for assistance with delivery-related issues.

Final Sale Notice

Digital products: Because digital access is provided after purchase, digital purchases are final sale and non-refundable.

Physical products: Physical copies are printed on demand and are final sale. We do not accept returns, exchanges, or cancellations. Damaged or defective physical items may qualify for replacement as described above.